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Project Management & Services

Service and Support
the Robin way

Our partnerships don’t begin and end with sales, far from it. Every radar sets a crucial project of safety, security or ecology in motion, and, from proactive monitoring to hands-on collaboration, we’re by your side through it all. Support and training vary by system, but whether you're detecting birds or drones, we make it our business to ensure you have everything you need.

 


Expert project management? We have you covered

Our customers and partners can expect far more than specialised hardware and intuitive software. Our radars come with a devoted team ready to bring each project and deployment to its brightest potential. To do that, we take considered first steps that tailor our products to your needs.

  • Collaborative planning
  • Location visit
  • Comprehensive site survey
  • Site acceptance testing (SAT)
  • Expert installation 
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Onboarding and training unique to you

We believe you should be the master of your own universe, or at least your radar system. We give you ample chance to get to grips with our intuitive systems under the guidance of our experts. You’ll receive training unique to you, designed to support you in reaching your goals. 

  • Careful configuration
  • Training with experts
  • Tailored to your needs 
Onboarding

Service and support with a human touch

Every radar we innovate sets a crucial project of safety, security, or ecology in motion, marking a collaboration that stands the test of time. We ensure our customers get a seat at the table, a listening ear at all times, and every opportunity to touch base and track their projects with us.

  • Service agreements that go the extra mile
  • 24/7 monitoring
  • Proactive maintenance plan
  • Software and technical support
  • Devoted helpdesk portal
A MAX avian radar being installed on top of a micro shelter