Our team of project management experts does everything possible to set you, and your radar, up for soaring success. That calls for meticulous planning and a proactive approach that considers your unique goals and focuses.
Your goals and needs sit at the centre of our universe. It’s that simple, and it’s how we ensure success. Sales hands each project to a specialist team, where roles are assigned, i’s are dotted, and t’s are crossed. We create clear, realistic timelines, setting scope against your needs and our ability to fulfil them. We agree on a plan and guide you through each phase of it.
We can’t always promise everything goes without a hitch; life rarely does. But we can promise that you’ll always be in the loop. There’s no such thing as radio silence at Robin. As well as regular check-ins, at a cadence you feel comfortable with, you can expect proactive communication from a regular point of contact. If we do hit stumbling blocks, we discuss best ways around them with you.
Our radars complete multiple tests and validation cycles before reaching you. From Site Validation Tests (SVTs) to Factory Acceptance Tests (FATs), and finally, a thorough Site Acceptance Test (SAT) to ensure your system performs at your installed base. These field tests offer a moment for you to assess your radar’s function. If an in-person visit isn’t possible, we do our best to facilitate a remote assessment that outlines field tests and
Once you’re happy with your system, its delivery, installation, and preliminary function, the real fun begins. The Project Management team brings in our capable Onboarding team, who walk you through training and how to get the very most out of your radar system.